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Alternatives

Open source alternatives to Zendesk

Zendesk covers customer support inbox, tickets, and live chat. These open projects do the same job without the lock-in.

Why people switch: Per-agent pricing punishes a growing support team, and the conversation history is the asset.

  • Chatwoot

    Omnichannel inbox — web chat, email, and social in one place.

    MITself-hostable
  • FreeScout

    Lightweight shared mailbox; runs on ordinary PHP hosting.

    AGPL-3.0self-hostable

All alternatives

Other tools people replace

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